Privacy Policy

1. Introduction

Welcome to Dakshyani Handicraft ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dakshyanihandicraft.com and make purchases from our online store.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Credit card details, UPI information, or other payment method details (processed securely through our payment gateway partners).
• Order Information: Products purchased, order history, and transaction details.
• Communication Data: Any correspondence you have with us, including emails and customer service inquiries.
• Account Information: Username, password, and account preferences if you create an account.

3. Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders and provide customer support
• To send promotional emails and newsletters (with your consent)
• To improve our website and services
• To detect and prevent fraud
• To comply with legal obligations

5. Information Sharing

We may share your information with:

• Payment Processors: To process your payments securely.
• Shipping Partners: To deliver your orders.
• Service Providers: Third-party vendors who assist us in operating our website and conducting our business.
• Legal Requirements: When required by law or to protect our rights.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

8. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data
• Withdraw consent where applicable

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: